SHIPPING POLICY
What are the delivery charges?
Delivery charges vary by Seller.
Sellers may incur higher shipping costs for low-value items — a nominal delivery charge helps offset logistics costs.
Check your order summary for individual product fees.
UAE Delivery: 1–2 working days, flat rate of AED 10.
DEALZ ARABIA products under AED 100 may incur a AED 10 delivery charge.
Orders AED 100 and above ship free.
Electronic products are shipped only within the UAE.
Why does the delivery date not match the timeline?
Delays may occur due to holidays (including Sundays) observed by Sellers or courier partners.
What is the estimated delivery time?
Delivery times depend on:
Seller processing time (listed on product pages)
Product availability
Destination and courier serviceability
Are there hidden costs (VAT, etc.)?
No hidden charges.
Prices on DEALZ ARABIA are final. Delivery fees (if applicable) are disclosed separately.
Why does delivery time vary per Seller?
Delivery times depend on:
Seller location and inventory
Shipping destination
Courier partner efficiency
Enter your pin code on product pages for accurate delivery estimates.
Seller does not ship to my area. Why?
Serviceability depends on:
Seller shipping policies
Legal restrictions on certain products
Courier availability
Why is Cash on Delivery (CoD) unavailable in my location?
CoD availability depends on courier partner policies and order value limits.
Check your pin code on product pages for CoD eligibility.
How do I arrange a return pick-up?
Contact DEALZ ARABIA to initiate a return.
DEALZ ARABIA will arrange pick-up where possible.
If unavailable, you may use a third-party courier (fees borne by the Seller).
I didn’t receive my order but got a delivery confirmation.
Report the issue within 7 days of delivery confirmation for investigation.
What do product tags mean?
In Stock: Ships within 1–3 business days
Available: Procured upon order (timeline varies)
Preorder / Forthcoming: Ships on release date (+4–5 days)
Out of Stock / Temporarily Unavailable: Use “Notify Me” for updates
Permanently Discontinued / Out of Print: No longer available
Does DEALZ ARABIA deliver internationally?
No. Deliveries are restricted to the UAE.
Purchases can be made globally with UAE-issued or supported credit/debit cards, but delivery addresses must be within the UAE.
